Sales

How to Follow Up After Sending a Proposal (Templates + Timing)

You sent the proposal. It was professional, detailed, and priced fairly. Now what?

If you're like most contractors, you wait. Maybe you check your email a few times. Maybe you tell yourself "they'll call when they're ready." And then a week goes by, and you move on.

Here's the problem: silence doesn't mean "no." It usually means "I'm busy, I haven't decided, and I need a nudge."

The data on follow-up is clear: 80% of sales require at least five follow-up touches after the initial contact. But 44% of salespeople give up after one. Contractors are even worse — most never follow up at all.

If you're not following up, you're leaving money on the table. Here's exactly how to do it without being annoying.

Why Follow-Up Matters for Contractors

Contractors often feel uncomfortable following up. It feels pushy. It feels desperate. It feels like begging.

It's none of those things. Following up is professional. It tells the client:

  • You're interested in their project (not just throwing out bids)
  • You're organized and reliable (the kind of contractor who doesn't disappear mid-project)
  • You're easy to work with (responsive, communicative, proactive)

Think about it from the client's perspective. They've got three proposals sitting on their kitchen counter. Their kid has soccer practice, their car needs an oil change, and they haven't had time to compare the bids properly. A simple, friendly follow-up from you moves your proposal to the top of the pile.

The contractor who follows up is the contractor who gets hired. It's that simple.

The 4-Touch Follow-Up Sequence

Here's the exact sequence I recommend. Four touches over two weeks. Each one has a specific purpose.

Touch 1: The Delivery Confirmation (Day 0)

Send this the same day you send the proposal. It's short, warm, and sets expectations for what happens next.

Subject: Your [project type] proposal from [your company]

Email:

Hi [Client Name],

Just sent over the proposal for your [project type] — you should have it in your inbox now.

I've included a detailed scope, timeline, and pricing breakdown. Everything we discussed during the walkthrough is in there.

Take a look when you get a chance, and let me know if you have any questions. I'm happy to jump on a quick call to walk through anything.

Talk soon, [Your name] [Your company] [Phone number]

Why this works: It confirms the proposal was sent, makes yourself available, and creates a natural opening for them to reply. Many clients will respond to this email with a question — and questions are buying signals.

Touch 2: The Check-In (Day 2-3)

If you haven't heard back in 48-72 hours, send a brief check-in. Keep it light and specific.

Subject: Quick question about the [project] proposal

Email:

Hi [Client Name],

Just checking in on the proposal I sent over [day]. Did you get a chance to look it over?

If anything needs clarification — pricing, timeline, scope — I'm happy to adjust. Sometimes it's easier to talk through it on a quick call.

No rush, just want to make sure you have everything you need to make a decision.

Best, [Your name]

Why this works: "Did you get a chance to look it over?" is non-threatening. It gives them an easy out ("Haven't had time yet, but I will this week") while keeping the conversation alive. Offering to adjust signals flexibility without undermining your price.

Touch 3: The Value Add (Day 7)

A full week has passed. The client might be comparing bids, waiting for a spouse's input, or just procrastinating. This email adds value — it gives them a reason to re-engage beyond just "are you ready yet?"

Subject: One more thought on your [project]

Email:

Hi [Client Name],

Wanted to share one thing I was thinking about regarding your [project].

[Insert a specific, helpful observation. Examples:]

  • "Given the timeline we discussed, if we can get started by [date], I can lock in current material pricing before the next supplier increase."
  • "I realized I should mention — the [specific scope item] we discussed also gives you the option to [future benefit]. Something to keep in mind."
  • "I noticed [competitor name] has started a project two streets over, which tells me there's a lot of activity in your area. Just want to make sure we secure your spot on the schedule."

Let me know if you have any questions or if you're ready to move forward.

Best, [Your name]

Why this works: You're not just asking "have you decided?" You're adding new information that creates urgency without being pushy. Material price increases, scheduling availability, and relevant observations all give the client a reason to act now.

Touch 4: The Respectful Close (Day 14)

Two weeks out. This is your last proactive follow-up. It's direct but respectful, and it creates a clear decision point.

Subject: Following up on your [project] proposal — still interested?

Email:

Hi [Client Name],

I wanted to follow up one more time on the proposal for your [project]. The pricing I quoted is valid through [expiration date, typically 30 days from proposal].

I completely understand if the timing isn't right or if you've decided to go another direction — no hard feelings either way. But if you're still considering it, I'd love to get you on the schedule.

Just let me know either way so I can plan accordingly.

Thanks, [Your name]

Why this works: "Let me know either way" gives them permission to say no — which paradoxically makes them more likely to say yes. The pricing expiration creates legitimate urgency. And "no hard feelings" shows you're professional, not desperate.

Follow-Up Timing Rules

Day Action Purpose
Day 0 Send proposal + delivery confirmation email Confirm receipt, open dialogue
Day 2-3 Check-in email Gentle nudge, offer to clarify
Day 7 Value-add email Re-engage with new information
Day 14 Respectful close email Create decision point

Key rules:

  • Never follow up more than once per week after the initial check-in
  • Always add value or new information — don't just say "checking in" over and over
  • If they reply at any point, the sequence resets to a normal conversation
  • If they say "not right now," respond graciously and set a reminder to check back in 60-90 days

What to Do When They Ghost You

Sometimes, despite four perfect follow-ups, you get no response. That's okay. It happens.

Don't:

  • Send more emails (you've done your job)
  • Take it personally (it's almost never about you)
  • Badmouth them to other contractors (small world, especially in local markets)

Do:

  • Mark them as "no response" in your CRM or tracking system
  • Set a 90-day reminder to send one final "circling back" email
  • Learn from it — was there something in the proposal that could have been stronger?

The 90-day email (final touch):

Hi [Client Name],

I reached out a few months ago about your [project]. Wanted to check if that's still on your radar.

If so, I'd be happy to put together an updated proposal. A lot can change in a few months — pricing, materials, schedule availability — so it's worth a fresh look.

Either way, hope things are going well.

Best, [Your name]

You'd be surprised how often this works. Projects get delayed, not canceled. The contractor they hired might have fallen through. Life changes. Being the professional who follows up after 90 days puts you back in the conversation.

Follow-Up Mistakes to Avoid

Following up too aggressively. Daily emails are not follow-up — they're harassment. Respect the cadence.

Being vague about what you want. "Just checking in" with no call to action is easy to ignore. Every follow-up should have a clear purpose and a gentle ask.

Discounting in the follow-up. Don't drop your price to get a response. If they're not responding, the issue isn't price — it's timing, priority, or fit. Discounting makes you look desperate and devalues your work.

Following up only by email. If you have their phone number, a quick call on Day 3 or Day 7 can be more effective than email. Some people just prefer phone conversations, especially older homeowners.

Make Follow-Up Easier With Better Proposals

The best follow-up in the world can't save a weak proposal. If your proposal is vague, unprofessional, or missing key sections, no amount of emails will close the deal.

BidReady generates complete, professional proposals in about 30 seconds — with clear scope, structured pricing, and a built-in call to action. When you send a BidReady proposal, your follow-up emails have a solid foundation to build on.

Plus, BidReady's shareable links let you see when a client views your proposal — so you know exactly when to follow up.

Create your first proposal free with BidReady. Then use these follow-up templates to close it.